> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# How to check whether my email id is registered with the portal

Articles on: [Login/Sign-up](/en/category/loginsign-up-18jpdwd/)

Steps :  
  
*   Try to login with your ID
  
  
![](https://storage.crisp.chat/users/helpdesk/website/a8e833fa3b7a9800/ce8c2e8b-3568-40f0-abf6-e65ce2_bkyc0u.png)  
  
*   If it’s not registered then this message will prompt, you can go back and try again with a ID that’s registered or check the mail ID that you have entered.
  
  
![](https://storage.crisp.chat/users/helpdesk/website/f00a6c708db55000/cd489612-5621-42cb-8ff5-4629ec_16z1kvw.png)

Updated on: 25/04/2023